Privacy Policy | Ascendara Design

Information we collect

We only collect information that helps us deliver systems, improve the experience, or respond to legitimate requests.

Details you share in forms such as name, email, company, and project context.
Session information captured via analytics tools including page views, device type, and approximate geography.
Files and reference material you provide during an engagement or discovery call.

Information supports the systems you request and never gets sold or shared with third parties for their own marketing.

Responding to enquiries, preparing proposals, or scheduling workshops.
Delivering project work, documentation, and enablement resources you commission.
Analysing aggregated website activity to understand which content is most helpful.
Maintaining security, preventing misuse, and complying with legal obligations.

We use privacy-conscious analytics to understand overall website usage without identifying individual visitors.

Cookies are limited to essential site functionality and anonymous analytics measurement.
You can disable cookies in your browser settings; the core website will continue to function.
Embedded media or third-party tools may set their own cookies. Review their policies for details.

We retain information only while it remains relevant to the systems provided or as required by law.

Access to client information is limited to authorised Ascendara personnel and approved subcontractors bound by confidentiality.
Project archives are encrypted at rest and removed upon request or when no longer required.
If a security incident occurs, affected parties will be notified promptly with remediation steps.

You are always in control of your information. Contact us at any time to exercise these rights.

Request a copy of the information we hold about you.
Ask us to correct, update, or delete your information.
Withdraw consent or opt out of communications, except for essential notices relating to active engagements.

Reach out if you would like to review, update, or remove your information or if you have any questions about this policy.

Ascendara Design Email: contact@ascendaradesign.com Phone: 615 988-6465 Nashville, TN - Remote-first team